Friday, May 18, 2018

Facebook, Uber, Wells Fargo, and the new wave of Apology Ads

Two of the toughest words in the English language to string together just might be “I'm sorry.” It's not so much the pronunciation holding us back as it is ...

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From Facebook to Volkswagen and Samsung: why national stereotypes matter during corporate crises

From Facebook to Volkswagen and Samsung: why national stereotypes matter during corporate crises Timo Mandler , TBS Business School and ...