Monday, January 29, 2018

Facebook is coming closer to humanizing its chatbots

Over the past several years, Facebook has devoted a considerable amount of its resources towards developing chatbots. It has made several advancements in this area, but now is focusing its efforts on improving the conversational abilities of its chatbots. Despite the term “chatbots,” these bots aren't ...

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From Facebook to Volkswagen and Samsung: why national stereotypes matter during corporate crises

From Facebook to Volkswagen and Samsung: why national stereotypes matter during corporate crises Timo Mandler , TBS Business School and ...