Saturday, December 30, 2017

Apple's battery mea culpa joins rapidly growing list of corporate apologies

Apple apologized after consumers demanded an explanation for reports that the company was intentionally slowing older phones. Companies from Netflix and Facebook to Equifax and Yahoo have been forced to apologize for past mishaps. In other industries, there have been recent apologies from ...

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From Facebook to Volkswagen and Samsung: why national stereotypes matter during corporate crises

From Facebook to Volkswagen and Samsung: why national stereotypes matter during corporate crises Timo Mandler , TBS Business School and ...